How To Fix /SAPAPO/PDEM273 - Customer-Facing Location in Order &1 Item &2 Sched. Line &3 Not Specified

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PDEM -

• Message number: 273

• Message text: Customer-Facing Location in Order &1 Item &2 Sched. Line &3 Not Specified

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PDEM273 - Customer-Facing Location in Order &1 Item &2 Sched. Line &3 Not Specified ?

  The SAP error message /SAPAPO/PDEM273 indicates that a customer-facing location has not been specified for a particular order item in the scheduling line. This error typically arises in the context of Advanced Planning and Optimization (APO) when dealing with demand planning or order management.
  Cause:
  
  Missing Customer-Facing Location: The most common cause of this error is that the customer-facing location (which is often a distribution center or a specific location from which products are shipped to customers) has not been defined for the order item in question.
  Configuration Issues: There may be configuration issues in the APO system that prevent the system from recognizing or assigning a customer-facing location.
  Master Data Issues: The master data for the product, location, or customer may be incomplete or incorrectly set up, leading to the inability to determine the customer-facing location.
  
  Solution:
  
  Check Order Details: Review the order details for the specified order item and scheduling line. Ensure that the customer-facing location is specified in the order.
  Maintain Master Data: 
  
  Go to the relevant master data (like product master, location master, or customer master) and ensure that the customer-facing location is correctly defined.
  Make sure that the product is assigned to the correct location and that the location is set up to handle customer orders.
  
  
  Configuration Review: 
  
  Check the configuration settings in the APO system to ensure that the customer-facing location is properly configured.
  Review the settings in the APO system for the relevant planning area and ensure that the location determination logic is correctly set up.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on how to set up customer-facing locations in your version of SAP APO.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SAPAPO/SDP94 (for demand planning) or /SAPAPO/OM_ORDER (for order management) to review and edit the relevant data.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for detailed information on configuring customer-facing locations and managing orders in SAP APO.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.