How To Fix /SAPAPO/PDEM244 - BI query for demand history (InfoProv. &1) not found in Customizing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/PDEM -

  • Message number: 244

  • Message text: BI query for demand history (InfoProv. &1) not found in Customizing

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPAPO/PDEM244 - BI query for demand history (InfoProv. &1) not found in Customizing ?

    The SAP error message /SAPAPO/PDEM244 indicates that a BI query for demand history is not found in the Customizing settings. This error typically arises in the context of SAP Advanced Planning and Optimization (APO) when the system is trying to access a BI query that has not been properly defined or configured.

    Cause:

    1. Missing BI Query: The specified BI query (InfoProvider) does not exist in the system or has not been created.
    2. Incorrect Customizing Settings: The Customizing settings for the demand planning area may not be correctly configured to point to the appropriate BI query.
    3. Transport Issues: If the BI query was recently transported from another system, it may not have been successfully imported or activated.
    4. Authorization Issues: The user may not have the necessary authorizations to access the BI query.

    Solution:

    1. Check BI Query Existence:

      • Go to the BI Query Designer or the relevant transaction (e.g., RSRT) to verify if the query exists.
      • If it does not exist, you may need to create it or restore it from a backup.
    2. Review Customizing Settings:

      • Navigate to the Customizing settings for demand planning (transaction SPRO).
      • Check the settings under SAP APO -> Demand Planning -> Basic Settings -> Define BI Queries.
      • Ensure that the InfoProvider is correctly assigned to the relevant BI query.
    3. Transport Check:

      • If the query was recently transported, check the transport logs to ensure that it was successfully imported.
      • If there were errors during transport, you may need to resolve those issues and re-transport the query.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the BI query.
      • You may need to consult with your security team to verify and adjust the user's roles and authorizations.
    5. Recreate the Query:

      • If the query is missing and cannot be restored, you may need to recreate it based on the requirements of your demand planning process.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Refer to the SAP documentation for APO and BI queries for detailed guidance on setting up and managing BI queries.
    • Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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