How To Fix /SAPAPO/PDEM206 - (APO int./ext.) customer-facing loc. in item &2 order &1 not recognized

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PDEM -

• Message number: 206

• Message text: (APO int./ext.) customer-facing loc. in item &2 order &1 not recognized

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PDEM206 - (APO int./ext.) customer-facing loc. in item &2 order &1 not recognized ?

  The SAP error message /SAPAPO/PDEM206 typically occurs in the context of SAP Advanced Planning and Optimization (APO) when the system is unable to recognize a customer-facing location for a specific item in a given order. This can happen for various reasons, and understanding the cause and potential solutions is essential for resolving the issue.
  Cause:
  
  Missing Master Data: The customer-facing location (e.g., a distribution center or store) may not be defined in the system for the specific item in question.
  Incorrect Configuration: The configuration settings for the location or item may not be set up correctly in the APO system.
  Data Synchronization Issues: There may be discrepancies between the APO and the ERP system, leading to missing or outdated data.
  Planning Area Issues: The planning area may not be correctly set up to include the customer-facing location for the item.
  Authorization Issues: The user may not have the necessary authorizations to access the data related to the customer-facing location.
  
  Solution:
  
  
  Check Master Data:
  
  Verify that the customer-facing location is correctly defined in the master data for the item. This includes checking the location's status and ensuring it is active.
  Ensure that the item is assigned to the correct location in the product master data.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the APO system to ensure that the customer-facing location is included in the relevant planning areas and that it is set up correctly.
  Ensure that the location is part of the supply chain network and is properly linked to the item.
  
  
  
  Data Synchronization:
  
  Ensure that data synchronization between the ERP and APO systems is functioning correctly. You may need to run data transfer jobs or check for any errors in the data transfer process.
  
  
  
  Planning Area Verification:
  
  Verify that the planning area used for the order includes the customer-facing location. If not, you may need to adjust the planning area settings.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the customer-facing location and related data. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like /SAPAPO/MC62 (to check the location master data) or /SAPAPO/MC73 (to check the product master data) to investigate further.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this error.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.