How To Fix /SAPAPO/PDEM204 - (APO internal/external) product in item &2 order &1 not recognised

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PDEM -

• Message number: 204

• Message text: (APO internal/external) product in item &2 order &1 not recognised

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PDEM204 - (APO internal/external) product in item &2 order &1 not recognised ?

  The SAP error message /SAPAPO/PDEM204 indicates that the system is unable to recognize a product in a specific order. This error typically occurs in the Advanced Planning and Optimization (APO) module when there is a mismatch or inconsistency in the product data or order data.
  Cause:
  
  Product Not Defined: The product specified in the order may not be defined in the APO system.
  Data Synchronization Issues: There may be synchronization issues between the SAP ERP and APO systems, leading to missing or outdated product information.
  Incorrect Order Data: The order may reference a product that is not valid for the specific planning area or has been deleted.
  Master Data Issues: The product master data may not be correctly maintained or may be incomplete.
  
  Solution:
  
  Check Product Definition: Verify that the product in question is defined in the APO system. You can do this by checking the product master data in the APO system.
  Synchronize Data: If the product exists in the ERP system but not in APO, ensure that the data synchronization process (like CIF - Core Interface) is functioning correctly. You may need to re-run the CIF transfer for the relevant product.
  Validate Order Data: Check the order details to ensure that the product ID is correct and that it corresponds to a valid product in the APO system.
  Review Master Data: Ensure that the product master data is complete and correctly maintained. This includes checking for any missing attributes or settings that may prevent the product from being recognized.
  Consult Logs: Review any relevant logs or error messages in the system to identify additional details that may help diagnose the issue.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like /SAPAPO/MAT1 to check product master data or /SAPAPO/ORD1 to view order details.
  CIF Monitoring: Use transaction /SAPAPO/CIFMON to monitor the CIF process and check for any errors or issues in data transfer.
  Documentation: Refer to SAP documentation or notes related to APO and CIF for more detailed troubleshooting steps and best practices.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.