How To Fix /SAPAPO/PDEM098 - Customer-facing location not specified order &1, item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PDEM -

• Message number: 098

• Message text: Customer-facing location not specified order &1, item &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PDEM098 - Customer-facing location not specified order &1, item &2 ?

  The SAP error message /SAPAPO/PDEM098 indicates that a customer-facing location has not been specified for a particular order and item in the Advanced Planning and Optimization (APO) module. This error typically arises in the context of demand planning or supply chain management when the system requires a customer-facing location to process the order but cannot find one.
  Cause:
  
  Missing Customer-Facing Location: The order or item in question does not have a designated customer-facing location, which is necessary for the planning process.
  Configuration Issues: There may be issues with the configuration of the master data, such as the product master or location master, where the customer-facing location is not defined.
  Data Inconsistencies: There could be inconsistencies in the data that prevent the system from recognizing the customer-facing location.
  Order Type Settings: The order type being used may not be configured to require a customer-facing location.
  
  Solution:
  
  Check Order and Item Data: Review the order and item details to ensure that a customer-facing location is specified. You can do this by navigating to the order in the system and checking the relevant fields.
  Update Master Data: If the customer-facing location is missing, update the product master or location master data to include the necessary information. Ensure that the customer-facing location is correctly assigned to the product.
  Review Configuration: Check the configuration settings for the order type and ensure that it is set up to require a customer-facing location. This may involve consulting with your SAP configuration team.
  Data Consistency Checks: Run data consistency checks to identify any discrepancies in the master data that may be causing the issue.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on how to set up customer-facing locations and resolve related issues.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as /SAPAPO/SDP94 (for demand planning) or /SAPAPO/MC90 (for master data maintenance) to access relevant data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to view and edit the relevant master data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP APO for further assistance.