How To Fix /SAPAPO/OM_SYNC330 - Error in liveCache

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 330

• Message text: Error in liveCache

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC330 - Error in liveCache ?

  The SAP error message /SAPAPO/OM_SYNC330 typically indicates an issue with the LiveCache system in SAP Advanced Planning and Optimization (APO). This error can occur during synchronization processes, particularly when there are inconsistencies or problems with the data being processed.
  Cause:
  
  Data Inconsistencies: The error may arise due to inconsistencies in the data between the SAP ERP system and the LiveCache.
  Locking Issues: If there are locks on the data being accessed, it can lead to synchronization errors.
  Configuration Issues: Incorrect configuration settings in the APO or LiveCache can also lead to this error.
  Database Issues: Problems with the underlying database or LiveCache instance can cause synchronization failures.
  Version Mismatch: If there are version mismatches between the APO and LiveCache components, it can lead to errors.
  
  Solution:
  
  Check Data Consistency: Use transaction codes like /SAPAPO/OM17 to check for inconsistencies in the data. You may need to run consistency checks and resolve any issues found.
  Release Locks: If there are locks on the data, you can use transaction code SM12 to check and release any unnecessary locks.
  Review Configuration: Ensure that the configuration settings for both APO and LiveCache are correct. This includes checking the settings in transaction /SAPAPO/LP01 and other relevant configuration transactions.
  Restart LiveCache: Sometimes, restarting the LiveCache instance can resolve temporary issues. This can be done through the SAP GUI or using the appropriate command line tools.
  Check Logs: Review the LiveCache logs for any additional error messages or warnings that can provide more context about the issue. You can access logs through transaction SLG1.
  Update Software: Ensure that you are running the latest patches and updates for both SAP APO and LiveCache. This can help resolve known bugs and issues.
  Contact SAP Support: If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance. Provide them with detailed information about the error, including any logs and steps taken to troubleshoot.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM17, /SAPAPO/LP01, and SLG1 for monitoring and troubleshooting.
  Documentation: Refer to SAP's official documentation and notes related to LiveCache and APO for specific guidance on configuration and troubleshooting.
  Community Forums: Engage with SAP community forums and user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/OM_SYNC330 error in LiveCache.