How To Fix /SAPAPO/OM_SYNC326 - Incorrect liveCache order

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 326

• Message text: Incorrect liveCache order

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC326 - Incorrect liveCache order ?

  The SAP error message /SAPAPO/OM_SYNC326 Incorrect liveCache order typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is a mismatch or inconsistency in the data being synchronized between the SAP APO system and the liveCache. This can happen during operations such as order processing, data synchronization, or when trying to access or manipulate data in the liveCache.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the order data between the APO system and the liveCache.
  Corrupted Data: The data in the liveCache may be corrupted or not properly updated.
  Configuration Issues: Incorrect configuration settings in the APO system or liveCache can lead to synchronization issues.
  Concurrency Issues: Multiple processes trying to access or modify the same data simultaneously can lead to conflicts.
  Version Mismatch: The version of the APO system and the liveCache may not be compatible.
  
  Solutions:
  
  Check Data Consistency: Use transaction codes like /SAPAPO/OM_ORDER to check the order data in the APO system and compare it with the liveCache data.
  Rebuild LiveCache: If data corruption is suspected, consider rebuilding the liveCache. This can be done using the transaction /SAPAPO/LC10 to perform a liveCache consistency check and repair.
  Review Configuration: Ensure that the configuration settings for both the APO system and liveCache are correct and aligned.
  Lock Management: Investigate if there are any locking issues that might be causing concurrency problems. Use transaction codes like SM12 to check for locks.
  Update and Patch: Ensure that both the APO and liveCache systems are updated to the latest patches and versions to avoid known bugs.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM_ORDER, /SAPAPO/LC10, and others that can help in diagnosing and resolving issues.
  SAP Documentation: Refer to the official SAP documentation for APO and liveCache for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found effective.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.