How To Fix /SAPAPO/OM_SYNC305 - Order not in liveCache

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 305

• Message text: Order not in liveCache

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC305 - Order not in liveCache ?

  The SAP error message /SAPAPO/OM_SYNC305 Order not in liveCache typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an attempt to access or synchronize an order that is not present in the liveCache. This can happen for various reasons, including data inconsistencies, issues with the liveCache itself, or problems during the order creation or synchronization process.
  Causes:
  
  Order Not Created in LiveCache: The order may not have been successfully created in the liveCache, possibly due to a failure during the order creation process.
  Data Inconsistency: There may be inconsistencies between the database and the liveCache, leading to the order not being found in the liveCache.
  LiveCache Issues: The liveCache may be down, not properly configured, or experiencing performance issues.
  Synchronization Problems: There may be issues with the synchronization process between the database and liveCache, causing the order to not be updated or reflected in liveCache.
  
  Solutions:
  
  Check Order Creation: Verify that the order was successfully created in the system and that it is intended to be in liveCache. You can check the order status in the relevant transaction.
  Re-Synchronize Data: If there are inconsistencies, you may need to re-synchronize the data between the database and liveCache. This can often be done through specific APO transactions or background jobs.
  Check LiveCache Status: Ensure that the liveCache is running properly. You can check the status of the liveCache using transaction codes like /SAPAPO/LC10 or /SAPAPO/LC20 to monitor its health and performance.
  Restart LiveCache: If the liveCache is experiencing issues, consider restarting it. This can sometimes resolve temporary glitches.
  Consult Logs: Check the system logs for any errors or warnings that might provide more context about why the order is not found in liveCache.
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide patches or updates that could resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM_ORDER, /SAPAPO/LC10, and /SAPAPO/LC20 for monitoring and managing liveCache and orders.
  Documentation: Review SAP documentation related to liveCache and APO for best practices on order management and troubleshooting.
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or a more complex issue.
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/OM_SYNC305 Order not in liveCache error effectively.