How To Fix /SAPAPO/OM_SYNC043 - There is a confirmation in LC for an inactive sales scheduling agreement

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 043

• Message text: There is a confirmation in LC for an inactive sales scheduling agreement

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC043 - There is a confirmation in LC for an inactive sales scheduling agreement ?

  The SAP error message /SAPAPO/OM_SYNC043 indicates that there is a confirmation in the Logistics Cockpit (LC) for an inactive sales scheduling agreement. This typically occurs in the context of Advanced Planning and Optimization (APO) when there is an attempt to process or synchronize data related to sales scheduling agreements that are no longer active.
  Cause:
  
  Inactive Sales Scheduling Agreement: The primary cause of this error is that the sales scheduling agreement in question has been marked as inactive in the system. This means that it should not be used for any further processing or confirmations.
  Data Synchronization Issues: There may be inconsistencies in the data between the APO and the ERP system, leading to attempts to process confirmations for agreements that are not valid.
  Incorrect Configuration: There might be configuration issues in the APO system that are causing it to reference inactive agreements.
  
  Solution:
  
  
  Check the Status of the Sales Scheduling Agreement:
  
  Navigate to the sales scheduling agreement in the SAP ERP system and verify its status. If it is indeed inactive, you will need to either reactivate it (if appropriate) or ensure that no further processing is attempted on it.
  
  
  
  Remove or Update Confirmations:
  
  If there are confirmations that are referencing the inactive agreement, you may need to remove or update these confirmations to point to an active agreement.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check between the APO and ERP systems to ensure that all relevant data is synchronized correctly. This may involve running specific reports or transactions designed to identify inconsistencies.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the APO system to ensure that they are set up correctly to handle sales scheduling agreements. This may involve reviewing the settings for integration between APO and ERP.
  
  
  
  Consult Documentation or Support:
  
  If the issue persists, consult SAP documentation or reach out to SAP support for further assistance. They may provide additional insights or patches if this is a known issue.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like ME33K (Display Scheduling Agreement) in the ERP system to check the status of the scheduling agreement.
  APO Transactions: In APO, you can use transactions like /SAPAPO/OM_ORDER to view orders and their statuses.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on handling scheduling agreements in APO.
  
  By following these steps, you should be able to resolve the error and ensure that your sales scheduling agreements are processed correctly.