How To Fix /SAPAPO/OM_SYNC039 - Confirmation deleted from liveCache

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 039

• Message text: Confirmation deleted from liveCache

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC039 - Confirmation deleted from liveCache ?

  The SAP error message /SAPAPO/OM_SYNC039 Confirmation deleted from liveCache typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue with the synchronization of confirmations between the liveCache and the APO system. This error indicates that a confirmation that was expected to be present in the liveCache has been deleted or is no longer available.
  Causes:
  
  Data Consistency Issues: There may be inconsistencies between the data in the liveCache and the APO system, possibly due to manual deletions or updates that were not properly synchronized.
  System Configuration: Incorrect configuration settings in the APO system or liveCache can lead to unexpected deletions or failures in data synchronization.
  Transaction Errors: Errors during transaction processing, such as during the confirmation of production orders or during the execution of planning runs, can lead to this message.
  Expired or Invalid Data: The confirmation may have expired or been invalidated due to changes in the underlying data (e.g., changes in production orders or stock levels).
  
  Solutions:
  
  Check LiveCache Status: Ensure that the liveCache is running properly and that there are no issues with its connectivity or performance.
  Data Consistency Check: Perform a consistency check between the liveCache and the APO database to identify any discrepancies. You can use transaction codes like /SAPAPO/OM_CNS to analyze and correct inconsistencies.
  Reprocess Confirmations: If possible, reprocess the confirmations that are causing the error. This may involve re-entering the confirmation data or re-running the relevant transactions.
  Review Configuration: Check the configuration settings in both the APO and liveCache systems to ensure they are set up correctly for synchronization.
  Monitor System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error or provide guidance on troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM_CNS for consistency checks and /SAPAPO/OM_CNS_LOG for logs related to confirmations.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
  Documentation: Review SAP documentation related to liveCache and APO for best practices on data management and synchronization.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the /SAPAPO/OM_SYNC039 error message.