How To Fix /SAPAPO/OM_SYNC036 - Due delivery schedule deleted from liveCache

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 036

• Message text: Due delivery schedule deleted from liveCache

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC036 - Due delivery schedule deleted from liveCache ?

  The SAP error message /SAPAPO/OM_SYNC036 indicates that a delivery schedule has been deleted from the liveCache in the SAP Advanced Planning and Optimization (APO) system. This error typically arises in scenarios where the system is trying to synchronize or access delivery schedules that no longer exist in the liveCache.
  Cause:
  
  Deletion of Delivery Schedule: The primary cause of this error is the deletion of a delivery schedule from the liveCache. This can happen due to manual deletion, data inconsistency, or issues during data synchronization processes.
  Data Consistency Issues: If there are inconsistencies between the data in the SAP ERP system and the liveCache, it may lead to this error.
  System Configuration: Incorrect configuration settings in the APO system or issues with the liveCache setup can also lead to this error.
  
  Solution:
  
  Check LiveCache Status: Ensure that the liveCache is running properly and is not in a locked or inconsistent state. You can use transaction codes like /SAPAPO/LC10 to monitor the liveCache.
  Re-Synchronize Data: If the delivery schedule was deleted unintentionally, you may need to re-synchronize the data from the SAP ERP system to the APO system. This can be done using the relevant data transfer processes.
  Check for Inconsistencies: Use transaction /SAPAPO/OM17 to check for inconsistencies in the delivery schedules and resolve any issues found.
  Review Change Logs: Investigate the change logs to determine when and why the delivery schedule was deleted. This can help in understanding if it was a manual action or a result of a process.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  LiveCache: LiveCache is an in-memory database used by SAP APO to store and manage planning data. It is crucial for performance and real-time data access.
  Data Synchronization: Regular synchronization between SAP ERP and APO is essential to maintain data consistency and avoid errors like /SAPAPO/OM_SYNC036.
  Monitoring Tools: Utilize monitoring tools and transaction codes in SAP APO to keep track of the health of the liveCache and the data consistency between systems.
  
  By following these steps, you should be able to diagnose and resolve the error related to the deleted delivery schedule in liveCache.