How To Fix /SAPAPO/OM_SYNC032 - Cumulated release quantities in DB and LC differ

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 032

• Message text: Cumulated release quantities in DB and LC differ

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC032 - Cumulated release quantities in DB and LC differ ?

  The SAP error message /SAPAPO/OM_SYNC032 indicates that there is a discrepancy between the cumulated release quantities stored in the database (DB) and the local cache (LC) in the Advanced Planning and Optimization (APO) module. This error typically arises during the synchronization process between the database and the local cache, which can occur in various scenarios, such as during planning runs or when executing certain transactions.
  Cause:
  
  
  Data Inconsistency: The most common cause of this error is a mismatch between the data in the database and the data in the local cache. This can happen due to:
  
  Concurrent updates to the same data by different users or processes.
  Incomplete or failed data synchronization processes.
  Manual changes made directly in the database that are not reflected in the local cache.
  
  
  
  System Performance Issues: If the system is under heavy load, it may not be able to process updates in real-time, leading to inconsistencies.
  
  
  Configuration Issues: Incorrect configuration settings in the APO system can also lead to synchronization problems.
  
  
  Solution:
  
  
  Re-Synchronize Data: The first step to resolve this issue is to re-synchronize the data. You can do this by:
  
  Running the transaction /SAPAPO/OM_SYNC to manually trigger the synchronization process.
  If the issue persists, consider using the transaction /SAPAPO/OM_CLEANUP to clean up the local cache.
  
  
  
  Check for Concurrent Processes: Ensure that no other processes are updating the same data simultaneously. If necessary, coordinate with other users to avoid conflicts.
  
  
  Review Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue. This can help identify the root cause.
  
  
  Database Consistency Check: Perform a consistency check on the database to ensure that there are no underlying issues affecting data integrity.
  
  
  System Performance Monitoring: Monitor system performance to identify any bottlenecks that may be affecting data processing. If necessary, optimize system resources.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that can resolve known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM_SYNC and /SAPAPO/OM_CLEANUP for managing synchronization.
  APO Configuration: Review the configuration settings in the APO system to ensure they are set up correctly.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to resolve the /SAPAPO/OM_SYNC032 error and ensure that the cumulated release quantities in the database and local cache are consistent.