How To Fix /SAPAPO/OM_SYNC022 - Time stamp difference (DB versus LC) is too big

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 022

• Message text: Time stamp difference (DB versus LC) is too big

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC022 - Time stamp difference (DB versus LC) is too big ?

  The SAP error message /SAPAPO/OM_SYNC022 indicates that there is a significant time stamp difference between the database (DB) and the local client (LC) in the context of SAP Advanced Planning and Optimization (APO). This error typically arises during data synchronization processes, where the system checks for consistency between the timestamps of the data in the database and the local client.
  Cause:
  
  Time Zone Differences: The local client and the database server may be set to different time zones, leading to discrepancies in timestamps.
  Clock Skew: The system clocks on the database server and the client machine may not be synchronized, causing a significant difference in time.
  Long Running Transactions: If a transaction takes a long time to complete, it may lead to a situation where the timestamp of the transaction is significantly older than the current time on the database.
  Network Latency: In some cases, network issues can cause delays in data synchronization, leading to timestamp discrepancies.
  
  Solution:
  
  Synchronize Clocks: Ensure that the system clocks on both the database server and the client machines are synchronized. This can be done using Network Time Protocol (NTP) services.
  Check Time Zone Settings: Verify that the time zone settings on both the database and the client are consistent. Adjust them if necessary.
  Review Long Running Transactions: Investigate any long-running transactions that may be causing the issue. If possible, optimize these transactions to complete more quickly.
  Restart the Client: Sometimes, simply restarting the client application can resolve temporary discrepancies.
  Check for System Updates: Ensure that both the SAP system and the database are up to date with the latest patches and updates, as this can sometimes resolve underlying issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to this error message for any specific patches or recommendations provided by SAP.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found effective.
  Documentation: Refer to the official SAP documentation for APO and synchronization processes for more detailed information on handling synchronization errors.
  
  By addressing the underlying causes and following the suggested solutions, you should be able to resolve the /SAPAPO/OM_SYNC022 error effectively.