How To Fix /SAPAPO/OM_ERROR2313 - Error when processing buffer for cross-call (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_ERROR2 -

• Message number: 313

• Message text: Error when processing buffer for cross-call (internal error)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_ERROR2313 - Error when processing buffer for cross-call (internal error) ?

  The SAP error message /SAPAPO/OM_ERROR2313 indicates an internal error that occurs when processing a buffer for a cross-call in the SAP Advanced Planning and Optimization (APO) module. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the APO system itself.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data that the APO system is trying to process.
  Configuration Issues: Incorrect configuration settings in the APO system can lead to errors during cross-calls.
  System Bugs: There may be bugs in the APO version you are using that could trigger this error.
  Buffer Issues: Problems with the buffer management in the system can also lead to this error.
  Memory Issues: Insufficient memory allocation for the APO processes can cause internal errors.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like /SAPAPO/TS to check for inconsistencies in master data.
  Run consistency checks for the relevant data objects in APO.
  
  
  
  Review Configuration:
  
  Verify the configuration settings in the APO system to ensure they are set up correctly.
  Check for any recent changes in configuration that might have led to this error.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Buffer Management:
  
  Clear the buffer using transaction /SAPAPO/OM_BUFFER to see if that resolves the issue.
  Monitor buffer settings and adjust them if necessary.
  
  
  
  Update SAP:
  
  Ensure that your SAP system is up to date with the latest support packages and patches, as these may contain fixes for known bugs.
  
  
  
  Memory Allocation:
  
  Check the memory settings for the APO system and increase them if necessary.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs and system configurations.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM_BUFFER, /SAPAPO/TS, and SLG1 for troubleshooting.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as they may provide specific guidance or patches.
  Documentation: Review the official SAP documentation for APO to understand the configuration and data management better.
  
  By following these steps, you should be able to diagnose and potentially resolve the /SAPAPO/OM_ERROR2313 error in your SAP APO system.