How To Fix /SAPAPO/OM_ERROR2312 - Buffer not filled for cross-call (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_ERROR2 -

• Message number: 312

• Message text: Buffer not filled for cross-call (internal error)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_ERROR2312 - Buffer not filled for cross-call (internal error) ?

  The SAP error message /SAPAPO/OM_ERROR2312 Buffer not filled for cross-call (internal error) typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue with the internal data handling during a cross-call operation. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the APO system itself.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data that the APO system is trying to process.
  Configuration Issues: Incorrect configuration settings in the APO system can lead to this error.
  System Bugs: There may be bugs in the version of the SAP APO you are using, which could lead to internal errors.
  Memory Issues: Insufficient memory or buffer space can also cause this error during data processing.
  Transport Issues: If there have been recent transports or changes in the system, they may not have been properly executed or could have introduced inconsistencies.
  
  Solutions:
  
  Check Master Data: Verify that all relevant master data (e.g., materials, resources, locations) is correctly maintained and consistent.
  Review Configuration: Ensure that the configuration settings in the APO system are correct and aligned with the business processes.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  Memory Settings: Review and adjust the memory settings for the APO system if you suspect that memory issues are causing the error.
  Reprocessing: If the error occurs during a specific process, try reprocessing the transaction or running the relevant background jobs again.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs and the context in which the error occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM for order management and /SAPAPO/MC for monitoring.
  APO Version: Ensure that you are aware of the version of SAP APO you are using, as solutions may vary between versions.
  Documentation: Review the official SAP documentation for APO to understand the functionalities and configurations better.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message /SAPAPO/OM_ERROR2312.