How To Fix /SAPAPO/OM_ERROR2264 - The response for an order is not 'Confirmation' or 'Rejection'

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_ERROR2 -

• Message number: 264

• Message text: The response for an order is not 'Confirmation' or 'Rejection'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_ERROR2264 - The response for an order is not 'Confirmation' or 'Rejection' ?

  The SAP error message /SAPAPO/OM_ERROR2264 typically occurs in the context of Advanced Planning and Optimization (APO) when there is an issue with the response received for an order. This error indicates that the system expected a response of either 'Confirmation' or 'Rejection' for an order, but received something else instead.
  Cause:
  
  Incorrect Response Format: The system may be receiving a response that is not formatted correctly or does not match the expected values ('Confirmation' or 'Rejection').
  Integration Issues: If the order is being processed through an interface (like EDI or a third-party system), there may be issues with how the response is being sent back to SAP.
  Order Status: The order may be in a status that does not allow for a confirmation or rejection to be processed.
  Configuration Issues: There may be configuration settings in the APO system that are not set up correctly, leading to unexpected responses.
  
  Solution:
  
  Check the Response: Verify the response being sent back to the SAP system. Ensure that it is either 'Confirmation' or 'Rejection' and that it adheres to the expected format.
  Review Integration Settings: If the order is being processed through an external system, check the integration settings and mappings to ensure that the correct responses are being sent.
  Order Status Review: Check the status of the order in the SAP system. If the order is in a status that does not allow for confirmation or rejection, you may need to change the status or take appropriate actions to allow for the response.
  Configuration Check: Review the configuration settings in the APO system related to order processing and response handling. Ensure that they are set up correctly to handle confirmations and rejections.
  Debugging: If the issue persists, consider enabling debugging or logging to capture more detailed information about the error and the responses being processed.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP APO documentation for information on order processing and response handling.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.