How To Fix /SAPAPO/OM_ERROR2116 - Error when accessing DLL file information

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_ERROR2 -

• Message number: 116

• Message text: Error when accessing DLL file information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_ERROR2116 - Error when accessing DLL file information ?

  The SAP error message /SAPAPO/OM_ERROR2116 typically indicates an issue related to accessing DLL (Dynamic Link Library) files in the context of SAP Advanced Planning and Optimization (APO). This error can arise due to various reasons, including configuration issues, missing files, or permission problems.
  Causes:
  
  Missing DLL Files: The required DLL files may not be present in the expected directory.
  Incorrect Path: The path to the DLL files may be incorrectly configured in the system settings.
  Permission Issues: The user or the SAP system may not have the necessary permissions to access the DLL files.
  Version Mismatch: There may be a version mismatch between the DLL files and the SAP APO system.
  Corrupted Files: The DLL files may be corrupted or not properly installed.
  
  Solutions:
  
  Check DLL Files: Verify that all required DLL files are present in the specified directory. If any files are missing, reinstall or restore them from a backup.
  Verify Path Configuration: Ensure that the path to the DLL files is correctly configured in the SAP system settings. You may need to check the configuration in transaction codes like SPRO or SE38.
  Adjust Permissions: Check the file system permissions for the directory containing the DLL files. Ensure that the SAP user has the necessary read and execute permissions.
  Reinstall or Update: If there is a version mismatch, consider reinstalling or updating the DLL files to match the version required by your SAP APO system.
  Check for Corruption: If you suspect that the DLL files are corrupted, try replacing them with a fresh copy from a reliable source or reinstalling the relevant software components.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to this error message for any specific patches or updates that may address the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/OM_ERROR2116 error effectively.