How To Fix /SAPAPO/OM_ERROR369 - Combined information in SNP for header orders only

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_ERROR -

• Message number: 369

• Message text: Combined information in SNP for header orders only

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_ERROR369 - Combined information in SNP for header orders only ?

  The SAP error message /SAPAPO/OM_ERROR369 typically occurs in the context of SAP Advanced Planning and Optimization (APO), specifically within the Supply Network Planning (SNP) module. This error indicates that there is an issue with the combined information in SNP for header orders only. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Header Order Issues: The error usually arises when there are inconsistencies or issues with the header orders in the SNP. This can happen if the system is trying to process combined orders but encounters problems with the data associated with those orders.
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data related to the orders, such as missing or incorrect information.
  Configuration Issues: Incorrect configuration settings in the SNP or APO system can lead to this error, especially if the system is not set up to handle combined orders properly.
  Planning Version Issues: The planning version being used may not be compatible with the data being processed, leading to errors.
  
  Solution:
  
  Check Header Orders: Review the header orders in the SNP to ensure that they are correctly defined and that all necessary data is present. Look for any missing or incorrect information.
  Data Consistency Check: Perform a consistency check on the master data and transaction data related to the orders. Ensure that all relevant data is accurate and complete.
  Review Configuration Settings: Check the configuration settings in the SNP to ensure that they are set up correctly for handling combined orders. This may involve reviewing the settings for order combinations and planning strategies.
  Planning Version Review: Ensure that the planning version being used is appropriate for the data being processed. If necessary, switch to a different planning version that is compatible.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require assistance from a technical consultant or SAP support.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for APO and SNP for detailed information on order management and error handling.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance. They can provide more specific guidance based on your system configuration and the details of the error.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.