How To Fix /SAPAPO/OM074 - Error &1 when determining the liveCache status

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM -

• Message number: 074

• Message text: Error &1 when determining the liveCache status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM074 - Error &1 when determining the liveCache status ?

  The SAP error message /SAPAPO/OM074 typically indicates an issue with the LiveCache status in the SAP Advanced Planning and Optimization (APO) system. This error can occur for various reasons, and understanding the cause and potential solutions is essential for troubleshooting.
  Cause:
  
  LiveCache Not Running: The LiveCache service may not be running or may have crashed.
  Connection Issues: There may be network issues preventing the APO system from connecting to the LiveCache.
  Configuration Issues: Incorrect configuration settings in the APO or LiveCache system can lead to this error.
  Database Issues: Problems with the underlying database that LiveCache uses can also trigger this error.
  Version Mismatch: There may be a version mismatch between the APO system and the LiveCache.
  
  Solution:
  
  
  Check LiveCache Status:
  
  Use transaction code LC10 in the SAP GUI to check the status of the LiveCache. Ensure that it is running properly.
  If it is not running, restart the LiveCache service.
  
  
  
  Restart LiveCache:
  
  If the LiveCache is down, you may need to restart it. This can usually be done through the SAP system or the operating system level, depending on your setup.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues between the APO system and the LiveCache. You can use tools like ping or telnet to check connectivity.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the APO system related to LiveCache. Ensure that the parameters are set correctly.
  You can review the settings in transaction RSCUSTV10 or RSCUSTV20.
  
  
  
  Database Health Check:
  
  Perform a health check on the database that LiveCache uses. Look for any errors or issues that may need to be resolved.
  
  
  
  Check Logs:
  
  Review the system logs for any additional error messages or warnings that may provide more context about the issue. You can check the logs using transaction SM21 or SLG1.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that can resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as LC10 (LiveCache Monitor), SM21 (System Log), and SLG1 (Application Log).
  Documentation: Review SAP documentation related to LiveCache and APO for best practices and troubleshooting steps.
  System Monitoring: Implement monitoring tools to keep track of the LiveCache status and performance to prevent future occurrences of this error.
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/OM074 error effectively.