How To Fix /SAPAPO/OM073 - liveCache &1 on &2 has not started. Save not possible!

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM -

• Message number: 073

• Message text: liveCache &1 on &2 has not started. Save not possible!

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM073 - liveCache &1 on &2 has not started. Save not possible! ?

  The SAP error message /SAPAPO/OM073 indicates that the LiveCache system, which is used in SAP Advanced Planning and Optimization (APO), has not started. This can prevent users from saving data or performing certain operations that rely on LiveCache.
  Cause:
  The error can be caused by several factors, including:
  
  LiveCache Not Running: The LiveCache service may not be started or may have crashed.
  Configuration Issues: There may be configuration issues in the SAP system or the LiveCache instance.
  Database Issues: Problems with the underlying database that LiveCache relies on can also lead to this error.
  Network Issues: If there are network connectivity issues between the application server and the LiveCache server, it may not be able to connect.
  Resource Limitations: Insufficient system resources (CPU, memory) on the server hosting LiveCache can prevent it from starting.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check LiveCache Status:
  
  Use transaction code LC10 or LC11 in SAP to check the status of the LiveCache instance.
  If it is not running, try to start it using the appropriate commands or tools.
  
  
  
  Start LiveCache:
  
  If LiveCache is not running, you can start it using the command line or through the SAP GUI.
  Ensure that the LiveCache instance is properly configured and that the necessary services are running.
  
  
  
  Check Logs:
  
  Review the LiveCache logs for any error messages that might indicate why it failed to start.
  Check the SAP application server logs for any related errors.
  
  
  
  Database Connection:
  
  Ensure that the database that LiveCache uses is up and running.
  Check for any connectivity issues between the SAP application server and the database.
  
  
  
  System Resources:
  
  Monitor system resources on the server hosting LiveCache to ensure there are enough CPU and memory resources available.
  If resources are low, consider optimizing the server or upgrading hardware.
  
  
  
  Configuration Review:
  
  Review the configuration settings for LiveCache in the SAP system to ensure they are correct.
  Check for any recent changes that might have affected the configuration.
  
  
  
  Restart SAP System:
  
  In some cases, restarting the entire SAP system may help resolve transient issues.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: LC10, LC11, SM21 (System Log), SM37 (Job Monitoring).
  SAP Documentation: Refer to the official SAP documentation for LiveCache and APO for more detailed troubleshooting steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP Basis team or SAP support for further assistance.