How To Fix /SAPAPO/MSDP_DIS057 - Error reading hierarchy master data

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/MSDP_DIS -

• Message number: 057

• Message text: Error reading hierarchy master data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/MSDP_DIS057 - Error reading hierarchy master data ?

  The SAP error message /SAPAPO/MSDP_DIS057 indicates that there is an issue with reading hierarchy master data in the SAP Advanced Planning and Optimization (APO) module. This error typically arises when the system is unable to access or find the required hierarchy data for a specific planning object or master data.
  Causes:
  
  Missing Hierarchy Data: The hierarchy data for the specified planning object may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy data.
  Data Inconsistencies: There may be inconsistencies or corruption in the master data or hierarchy structure.
  Configuration Issues: Incorrect configuration settings in the APO system can lead to this error.
  Transport Issues: If the hierarchy data was recently transported from another system, it may not have been transported correctly.
  
  Solutions:
  
  Check Hierarchy Data: Verify that the required hierarchy data exists in the system. You can do this by navigating to the relevant master data transaction (e.g., using transaction /SAPAPO/MDHIER).
  Review Authorizations: Ensure that the user has the necessary authorizations to access the hierarchy data. This can be checked in the user roles and profiles.
  Data Consistency Check: Run consistency checks on the master data to identify and resolve any inconsistencies. You can use transaction /SAPAPO/MDHIER to check for inconsistencies.
  Configuration Review: Review the configuration settings related to the hierarchy and master data in the APO system. Ensure that all settings are correctly defined.
  Transport Validation: If the hierarchy data was recently transported, validate that the transport was successful and that all necessary objects were included.
  Check Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP APO documentation for detailed information on hierarchy management and master data handling.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.