How To Fix /SAPAPO/MD796 - Action terminated by user

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/MD -

• Message number: 796

• Message text: Action terminated by user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/MD796 - Action terminated by user ?

  The SAP error message /SAPAPO/MD796 Action terminated by user typically occurs in the context of SAP Advanced Planning and Optimization (APO) when a user manually interrupts a process or action. This can happen during various operations, such as planning runs, data processing, or other long-running tasks.
  Cause:
  
  User Intervention: The most common cause is that the user has manually terminated the action, either by clicking a cancel button or closing the session.
  System Timeout: If the process takes too long, it may be perceived as unresponsive, leading the user to terminate it.
  Resource Constraints: If the system is under heavy load or lacks sufficient resources (CPU, memory), it may lead to delays, prompting users to cancel the action.
  Errors in Data: Sometimes, issues with the data being processed can cause the action to hang or take longer than expected, leading to user termination.
  
  Solution:
  
  Check User Actions: Verify if the action was indeed terminated by the user. If so, ensure that users are aware of the implications of canceling processes.
  Monitor System Performance: Use transaction codes like ST03N or ST22 to monitor system performance and check for any resource bottlenecks.
  Optimize Processes: If certain processes are consistently taking too long, consider optimizing them. This could involve:
  
  Reviewing and optimizing planning runs.
  Adjusting background job settings.
  Increasing system resources if necessary.
  
  
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the termination.
  User Training: Provide training to users on how to handle long-running processes and the importance of allowing them to complete.
  Retry the Action: If the action was terminated unintentionally, try rerunning the process after ensuring that the system is stable and resources are adequate.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/MD01 for planning runs, /SAPAPO/MD04 for stock/requirements lists, and /SAPAPO/MDM1 for master data management.
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific version of SAP APO you are using.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical team for further investigation.