How To Fix /SAPAPO/FOT021 - Confirmation data not found for order &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/FOT -

• Message number: 021

• Message text: Confirmation data not found for order &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/FOT021 - Confirmation data not found for order &1 ?

  The SAP error message /SAPAPO/FOT021 Confirmation data not found for order &1 typically occurs in the context of Advanced Planning and Optimization (APO) when the system is unable to find confirmation data for a specific order. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Order Not Confirmed: The order in question may not have been confirmed yet, meaning that no confirmation data exists in the system.
  Data Synchronization Issues: There may be a delay or issue in the synchronization between the APO and the ERP system, leading to missing confirmation data.
  Incorrect Order Number: The order number provided in the error message may be incorrect or does not exist in the system.
  Deleted or Inactive Orders: The order might have been deleted or is no longer active, which would result in the absence of confirmation data.
  Configuration Issues: There may be configuration issues in the APO system that prevent the proper generation or retrieval of confirmation data.
  
  Solutions:
  
  Check Order Status: Verify the status of the order in the ERP system to ensure it has been confirmed. If it has not been confirmed, you may need to perform the confirmation process.
  Verify Order Number: Double-check the order number provided in the error message to ensure it is correct and exists in the system.
  Data Synchronization: If you suspect a synchronization issue, you may need to run the relevant background jobs or processes to ensure that data is up-to-date between the ERP and APO systems.
  Review Deletion Logs: Check if the order has been deleted or is inactive. If it has been deleted, you may need to recreate the order or handle it according to your business processes.
  Configuration Review: Consult with your SAP Basis or APO configuration team to review the settings and ensure that everything is configured correctly for order confirmations.
  Check for Notes and Patches: Look for any SAP Notes or patches that may address known issues related to this error message.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like /SAPAPO/OM17 to check the order details or /SAPAPO/CC03 to view confirmations.
  SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or a more complex issue.
  Documentation: Review SAP documentation related to APO order management and confirmation processes for additional insights.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.