How To Fix /SAPAPO/CTM_DRS_COMP064 - Errors when determining the order mapping entry

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CTM_DRS_COMP -

• Message number: 064

• Message text: Errors when determining the order mapping entry

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CTM_DRS_COMP064 - Errors when determining the order mapping entry ?

  The SAP error message /SAPAPO/CTM_DRS_COMP064 typically occurs in the context of the SAP Advanced Planning and Optimization (APO) module, particularly when using the Capable-to-Promise (CTP) functionality or during the order mapping process in the Demand Planning or Supply Network Planning (SNP) areas. This error indicates that there is an issue with determining the order mapping entry, which is essential for linking demand and supply orders.
  Causes of the Error
  
  
  Missing or Incorrect Order Mapping: The error may arise if there are no valid order mapping entries defined for the specific combination of the order types or if the mapping is incorrectly configured.
  
  
  Inconsistent Data: Inconsistencies in master data, such as product master, location master, or order types, can lead to this error. If the system cannot find a valid mapping due to missing or incorrect data, it will trigger this error.
  
  
  Configuration Issues: Incorrect settings in the configuration of the CTP or SNP processes can lead to this error. This includes settings related to the order mapping in the APO system.
  
  
  Versioning Issues: If there are multiple versions of planning data and the system is trying to access a version that does not have the necessary mappings, this error can occur.
  
  
  Solutions
  
  
  Check Order Mapping Entries: 
  
  Go to the transaction code /SAPAPO/CTM and check the order mapping settings. Ensure that the necessary mappings for the order types involved are correctly defined.
  You can also check the transaction /SAPAPO/CTM_ORDER_MAPPING to view and maintain order mapping entries.
  
  
  
  Validate Master Data: 
  
  Ensure that all relevant master data (product, location, etc.) is correctly maintained and consistent. Check for any missing entries or discrepancies that could affect order mapping.
  
  
  
  Review Configuration Settings: 
  
  Review the configuration settings for CTP and SNP in the SAP APO system. Ensure that all necessary settings are correctly configured to allow for proper order mapping.
  
  
  
  Check Planning Versions: 
  
  If you are using multiple planning versions, ensure that the version you are working with has the necessary order mapping entries. You may need to switch to a different version or create the required mappings in the current version.
  
  
  
  Consult SAP Notes: 
  
  Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  Debugging: 
  
  If the issue persists, consider debugging the process to identify the exact point of failure. This may require assistance from a technical consultant or SAP support.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/CTM, /SAPAPO/CTM_ORDER_MAPPING, and others related to order management and planning.
  Documentation: Review SAP documentation related to CTP and order mapping to understand the expected configurations and processes.
  SAP Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  By following these steps, you should be able to identify the cause of the /SAPAPO/CTM_DRS_COMP064 error and implement a solution to resolve it.