How To Fix /SAPAPO/CTM4708 - No PPM/PDS hierarchy found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CTM4 -

• Message number: 708

• Message text: No PPM/PDS hierarchy found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CTM4708 - No PPM/PDS hierarchy found ?

  The SAP error message /SAPAPO/CTM4708 No PPM/PDS hierarchy found typically occurs in the context of SAP Advanced Planning and Optimization (APO) when the system is unable to find a valid Production Planning Master (PPM) or Product Data Structure (PDS) hierarchy for the planning process. This can hinder the ability to perform certain planning activities, such as heuristic runs or optimization.
  Causes:
  
  Missing PPM/PDS: The most common cause is that there are no PPM or PDS records created for the relevant product in the system.
  Incorrect Configuration: The configuration settings for the planning area or the planning version may not be set up correctly, leading to the inability to access the required hierarchy.
  Data Inconsistencies: There may be inconsistencies or errors in the master data that prevent the system from recognizing the PPM/PDS hierarchy.
  Authorization Issues: The user may not have the necessary authorizations to access the PPM/PDS data.
  Planning Area Settings: The planning area may not be correctly linked to the PPM/PDS.
  
  Solutions:
  
  Check PPM/PDS Existence: Verify that the PPM and PDS exist for the product in question. You can do this by navigating to the relevant transaction codes (e.g., /SAPAPO/PPM for PPM or /SAPAPO/PDS for PDS) and checking if the records are present.
  Create or Update PPM/PDS: If the PPM or PDS does not exist, create it using the appropriate transaction. If it exists but is not correctly configured, update it as necessary.
  Review Planning Area Configuration: Ensure that the planning area is correctly configured to include the PPM/PDS. Check the settings in the planning area configuration.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the PPM/PDS data. This may involve checking user roles and authorizations in the SAP system.
  Run Consistency Checks: Use transaction /SAPAPO/CTM to run consistency checks on the planning area and data. This can help identify any inconsistencies that need to be resolved.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may be required.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/PPM, /SAPAPO/PDS, and /SAPAPO/CTM for managing PPMs, PDSs, and running planning heuristics.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that address specific problems or provide guidance on configuration.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SAPAPO/CTM4708 No PPM/PDS hierarchy found error message.