How To Fix /SAPAPO/CTM4706 - No location product hierarchy found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/CTM4 -

  • Message number: 706

  • Message text: No location product hierarchy found

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  • Self-Explanatory Message

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  • What is the cause and solution for SAP error message /SAPAPO/CTM4706 - No location product hierarchy found ?

    The SAP error message /SAPAPO/CTM4706 No location product hierarchy found typically occurs in the context of SAP Advanced Planning and Optimization (APO), particularly when working with the Capacity Planning or Supply Network Planning (SNP) functionalities. This error indicates that the system cannot find a product hierarchy for a specific location-product combination, which is necessary for planning processes.

    Cause:

    1. Missing Product Hierarchy: The most common cause is that the product hierarchy has not been defined for the specific location-product combination in the system.
    2. Incorrect Master Data: There may be issues with the master data setup, such as missing or incorrect entries in the product master or location master.
    3. Configuration Issues: The configuration settings in the APO system may not be set up correctly to recognize the product hierarchy for the specified location.
    4. Data Transfer Issues: If data is being transferred from SAP ERP to SAP APO, there may be issues in the data transfer process that result in missing hierarchies.

    Solution:

    1. Check Product Hierarchy Assignment:

      • Go to the product master data in APO and check if the product hierarchy is assigned to the relevant product for the specific location.
      • You can do this by navigating to the product master (transaction /SAPAPO/PRODUCT) and verifying the hierarchy settings.
    2. Maintain Product Hierarchy:

      • If the product hierarchy is missing, you need to maintain it. This can be done in the product master data by assigning the appropriate product hierarchy to the product.
      • Ensure that the hierarchy is correctly defined in the system.
    3. Review Location Master Data:

      • Check the location master data to ensure that it is correctly set up and linked to the product.
      • You can access the location master data using transaction /SAPAPO/LOC.
    4. Check Configuration Settings:

      • Review the configuration settings in the APO system to ensure that the product hierarchy is being recognized correctly.
      • This may involve checking the settings in the APO configuration (transaction /SAPAPO/CTM or /SAPAPO/CONFIG).
    5. Data Transfer Verification:

      • If the data is being transferred from SAP ERP, ensure that the transfer process is functioning correctly and that all necessary data is being sent to APO.
      • You may need to check the relevant data transfer settings and logs.
    6. Consult Documentation:

      • Refer to SAP documentation or notes related to this error message for any specific guidance or updates that may be relevant to your version of SAP.

    Related Information:

    • SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/PRODUCT, /SAPAPO/LOC, and /SAPAPO/CTM for managing product and location data.
    • Master Data Management: Ensure that your master data management processes are robust to prevent similar issues in the future.

    By following these steps, you should be able to resolve the error message /SAPAPO/CTM4706 No location product hierarchy found. If the issue persists, consider reaching out to your SAP support team for further assistance.

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