How To Fix /SAPAPO/CTM1820 - No entry was determined for order &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CTM1 -

• Message number: 820

• Message text: No entry was determined for order &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CTM1820 - No entry was determined for order &1 ?

  The SAP error message /SAPAPO/CTM1820 No entry was determined for order &1 typically occurs in the context of the Advanced Planning and Optimization (APO) module, particularly when using the Capable-to-Match (CTM) functionality. This error indicates that the system could not find a valid entry for the specified order in the planning run.
  Causes:
  
  Missing Master Data: The order may not have the necessary master data (like product, location, or resource) set up in the system.
  Order Status: The order might be in a status that does not allow it to be considered for planning (e.g., completed, canceled).
  Planning Parameters: The planning parameters or settings may not be correctly configured to include the order in the planning run.
  Time Period: The order may fall outside the planning horizon defined in the CTM settings.
  Resource Availability: The resources required for the order may not be available or may not be defined correctly in the system.
  Order Type: The order type may not be included in the planning run due to configuration settings.
  
  Solutions:
  
  Check Master Data: Ensure that all necessary master data for the order (product, location, resources) is correctly maintained in the system.
  Review Order Status: Verify the status of the order and ensure it is eligible for planning.
  Adjust Planning Parameters: Review and adjust the planning parameters in the CTM settings to ensure that the order is included in the planning run.
  Check Planning Horizon: Make sure that the order falls within the defined planning horizon.
  Resource Configuration: Ensure that the resources required for the order are available and correctly configured in the system.
  Order Type Inclusion: Check the configuration to ensure that the order type is included in the planning run.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SAPAPO/CTM for running the CTM planning run or /SAPAPO/MC90 for checking the master data.
  Logs and Traces: Check the CTM logs for more detailed information about why the order was not considered. This can provide insights into specific issues.
  SAP Notes: Look for relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Documentation: Refer to the SAP Help Portal for detailed documentation on CTM and APO configuration.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in APO.