How To Fix /SAPAPO/CTM1818 - Select orders from liveCache

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CTM1 -

• Message number: 818

• Message text: Select orders from liveCache

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CTM1818 - Select orders from liveCache ?

  The SAP error message /SAPAPO/CTM1818 typically occurs in the context of the SAP Advanced Planning and Optimization (APO) module, specifically when using the Capable-to-Match (CTM) functionality. This error indicates that there is an issue with selecting orders from the LiveCache during the planning process.
  Cause:
  The error can be caused by several factors, including:
  
  Data Consistency Issues: There may be inconsistencies in the data stored in LiveCache, such as missing or corrupted order data.
  Locking Issues: If another process is locking the data in LiveCache, it may prevent the CTM process from accessing the necessary orders.
  Configuration Issues: Incorrect configuration settings in the CTM or LiveCache settings can lead to this error.
  Performance Issues: If the LiveCache is overloaded or not performing optimally, it may fail to respond in a timely manner, leading to this error.
  Version Compatibility: There may be compatibility issues between the APO version and the LiveCache version being used.
  
  Solution:
  To resolve the /SAPAPO/CTM1818 error, you can take the following steps:
  
  Check LiveCache Status: Ensure that the LiveCache is running properly. You can use transaction /SAPAPO/LC10 to check the status of the LiveCache.
  Data Consistency Check: Run consistency checks on the data in LiveCache. You can use transaction /SAPAPO/LC10 to perform checks and repairs if necessary.
  Clear Locks: If there are locks on the data, you may need to clear them. Use transaction SM12 to check for and delete any unnecessary locks.
  Review Configuration: Check the configuration settings for CTM and LiveCache to ensure they are set up correctly. This includes checking the planning area and the settings for order selection.
  Performance Monitoring: Monitor the performance of the LiveCache. If it is under heavy load, consider optimizing the database or increasing resources.
  Update Software: Ensure that you are using compatible versions of SAP APO and LiveCache. If necessary, apply patches or updates to resolve compatibility issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/CTM, /SAPAPO/LC10, and SM12 for troubleshooting.
  SAP Documentation: Refer to the official SAP documentation for detailed information on CTM and LiveCache.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.