How To Fix /SAPAPO/CTM1393 - Order details will not be checked

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CTM1 -

• Message number: 393

• Message text: Order details will not be checked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CTM1393 - Order details will not be checked ?

  The SAP error message /SAPAPO/CTM1393 typically indicates that the system is unable to check the order details for a specific order during the Capacity Planning or Production Planning processes in SAP Advanced Planning and Optimization (APO). This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Missing or Incomplete Data: The order may be missing critical data such as required components, resources, or production versions.
  Order Status: The order might be in a status that does not allow for checks (e.g., completed or canceled).
  Resource Availability: The resources required for the order may not be available or may be incorrectly configured.
  Planning Version Issues: The planning version being used may not be set up correctly or may not include the order.
  Configuration Issues: There may be issues with the configuration of the APO system, such as settings related to the Capacity Planning or CTM (Capable-to-Match) process.
  
  Solutions:
  
  Check Order Data: Review the order details to ensure that all necessary information is complete and correct. This includes checking for missing components, resources, and production versions.
  Verify Order Status: Ensure that the order is in a status that allows for checks. If the order is completed or canceled, it may not be possible to perform checks.
  Resource Configuration: Check the configuration of the resources involved in the order. Ensure that they are available and correctly set up in the system.
  Planning Version: Verify that the correct planning version is being used and that it includes the order in question.
  System Configuration: Review the configuration settings in the APO system related to Capacity Planning and CTM. Ensure that they are set up correctly and that there are no inconsistencies.
  Logs and Traces: Check the system logs and traces for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP APO documentation for guidance on Capacity Planning and CTM processes to ensure that all configurations are correct.
  Support: If the issue persists, consider reaching out to SAP support or consulting with an SAP expert who specializes in APO for further assistance.
  
  By systematically checking these areas, you should be able to identify the cause of the error and implement an appropriate solution.