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Message type: E = Error
Message class: /SAPAPO/CIF -
Message number: 841
Message text: Operation terminated due to communication error with system &
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/SAPAPO/CIF841
- Operation terminated due to communication error with system & ?The SAP error message
/SAPAPO/CIF841
indicates that there is a communication error between the SAP Advanced Planning and Optimization (APO) system and another connected system, typically an SAP ERP system. This error can occur during the Core Interface (CIF) data transfer process, which is responsible for the integration of data between SAP APO and SAP ERP.Causes:
- Network Issues: There may be network connectivity problems between the APO and ERP systems.
- RFC Connection Problems: The Remote Function Call (RFC) connection might be incorrectly configured or down.
- Authorization Issues: The user credentials used for the connection may not have the necessary authorizations.
- System Configuration: Incorrect settings in the CIF configuration or in the logical system settings.
- System Downtime: The target system (e.g., SAP ERP) may be down or undergoing maintenance.
- Data Issues: There may be issues with the data being transferred, such as missing or inconsistent data.
Solutions:
- Check Network Connectivity: Ensure that there is proper network connectivity between the systems. You can use tools like
ping
ortraceroute
to diagnose network issues.- Verify RFC Connection:
- Go to transaction
SM59
in the SAP GUI.- Check the status of the RFC connection used for CIF. Test the connection to ensure it is working properly.
- Review Authorizations: Ensure that the user ID used for the RFC connection has the necessary authorizations in both systems.
- Check CIF Configuration:
- Go to transaction
/SAPAPO/CIF
and review the CIF settings.- Ensure that the logical systems are correctly defined and that the integration model is active.
- Monitor System Status: Check if the target system is up and running. You can use transaction
SM51
to see the status of application servers.- Review Logs: Check the application logs for more detailed error messages. You can use transaction
SLG1
to view logs related to CIF.- Data Consistency: Ensure that the data being transferred is consistent and complete. You may need to check for any missing master data or transactional data.
Related Information:
SM59
: RFC Destinations/SAPAPO/CIF
: CIF ConfigurationSLG1
: Application LogSM21
: System LogIf the issue persists after following these steps, it may be beneficial to engage SAP support for further assistance.
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