How To Fix /SAPAPO/CIF840 - Customizing settings for system connections are incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CIF -

• Message number: 840

• Message text: Customizing settings for system connections are incomplete

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CIF840 - Customizing settings for system connections are incomplete ?

  The SAP error message /SAPAPO/CIF840 indicates that there are incomplete customizing settings for system connections in the SAP Advanced Planning and Optimization (APO) module, specifically related to the Core Interface (CIF) configuration. This error typically arises when the system is unable to find the necessary configuration to establish a connection between the SAP ERP system and the SAP APO system.
  Cause:
  
  Incomplete CIF Configuration: The CIF settings between the SAP ERP and SAP APO systems may not be fully configured. This includes missing or incorrect entries in the CIF customizing settings.
  Missing Logical System: The logical system for either the source (ERP) or target (APO) system may not be defined or may not match the configuration.
  Transport Issues: If the configuration was transported from one system to another, there may have been issues during the transport process that resulted in incomplete settings.
  Authorization Issues: The user may not have the necessary authorizations to access the CIF customizing settings.
  
  Solution:
  
  
  Check CIF Customizing Settings:
  
  Go to transaction CIF in the SAP GUI.
  Navigate to the CIF customizing settings and ensure that all necessary entries are complete.
  Verify that the logical systems are correctly defined and that the connection parameters are set up properly.
  
  
  
  Define Logical Systems:
  
  Use transaction SALE to define the logical systems for both the ERP and APO systems.
  Ensure that the logical systems are correctly assigned to the respective clients.
  
  
  
  Maintain CIF Settings:
  
  In transaction CIF, check the settings under "Maintain System Connections" and ensure that the connections between the systems are properly configured.
  Make sure that the necessary integration models are activated.
  
  
  
  Check Transport Requests:
  
  If the configuration was transported, check the transport logs for any errors or warnings that may indicate issues with the transport.
  Re-transport the necessary customizing settings if required.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify CIF settings. This may involve checking roles and profiles assigned to the user.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CIF configuration for any specific requirements or additional steps that may be necessary.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  CIF - Core Interface (CIF) customizing and monitoring.
  SALE - Logical system configuration.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to CIF configuration.
  Integration Models: Ensure that the integration models are correctly defined and activated for the data you want to transfer between the systems.
  
  By following these steps, you should be able to resolve the /SAPAPO/CIF840 error and ensure that the CIF settings are complete and correctly configured.