How To Fix /SAPAPO/CIF801 - Shipment exists in APO, but not in OLTP

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CIF -

• Message number: 801

• Message text: Shipment exists in APO, but not in OLTP

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CIF801 - Shipment exists in APO, but not in OLTP ?

  The SAP error message /SAPAPO/CIF801 indicates that there is a shipment that exists in the Advanced Planner and Optimizer (APO) system but does not have a corresponding entry in the Online Transaction Processing (OLTP) system (typically the SAP ERP system). This discrepancy can occur due to various reasons, such as data synchronization issues between the two systems.
  Causes:
  
  Data Transfer Issues: There may have been a failure in the CIF (Core Interface) data transfer process, which is responsible for synchronizing data between APO and OLTP.
  Deletion in OLTP: The shipment might have been deleted in the OLTP system after it was created in APO, leading to the mismatch.
  Incorrect Configuration: There may be configuration issues in the CIF settings that prevent proper data transfer.
  Timing Issues: If the shipment was created in APO before the corresponding entry was created in OLTP, it may lead to this error.
  Master Data Issues: Missing or inconsistent master data in either system can also lead to this error.
  
  Solutions:
  
  Check CIF Logs: Review the CIF logs for any errors or warnings that occurred during the data transfer process. This can provide insights into what went wrong.
  Re-Transfer Data: If the shipment is valid and should exist in OLTP, you can try to re-transfer the shipment data from APO to OLTP. This can be done using transaction /SAPAPO/CIF or through the CIF monitor.
  Verify Shipment in OLTP: Check if the shipment exists in the OLTP system. If it was deleted, you may need to recreate it or adjust the APO data accordingly.
  Check Configuration: Ensure that the CIF configuration is set up correctly for the relevant objects. This includes checking the integration model and ensuring that the shipment object is included.
  Master Data Consistency: Verify that all necessary master data (like transportation lanes, shipping points, etc.) is consistent and available in both systems.
  Consult Documentation: Refer to SAP documentation or notes related to CIF and shipment processing for any specific guidance or patches that may address known issues.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like /SAPAPO/CIF for CIF monitoring and /SAPAPO/OM for checking the shipment in APO.
  SAP Notes: Search for relevant SAP Notes that may provide additional insights or solutions for this specific error.
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it involves complex integration issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.