How To Fix /SAPAPO/CIF800 - Shipment exists in OLTP, but not in APO

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CIF -

• Message number: 800

• Message text: Shipment exists in OLTP, but not in APO

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CIF800 - Shipment exists in OLTP, but not in APO ?

  The SAP error message /SAPAPO/CIF800 Shipment exists in OLTP, but not in APO typically occurs in the context of the SAP Advanced Planning and Optimization (APO) system when there is a discrepancy between the data in the OLTP (Online Transaction Processing) system and the APO system. This error indicates that a shipment has been created in the OLTP system, but it has not been successfully transferred or replicated to the APO system.
  Cause:
  
  Data Transfer Issues: The shipment data may not have been transferred from the OLTP system to the APO system due to issues in the CIF (Core Interface) configuration or execution.
  CIF Queue Issues: There may be entries in the CIF queue that have not been processed, leading to discrepancies.
  Master Data Inconsistencies: Missing or inconsistent master data (like transportation lanes, locations, etc.) can prevent the successful transfer of shipment data.
  Authorization Issues: Lack of proper authorizations for the user or system to access or transfer the shipment data.
  Technical Errors: There could be technical errors in the CIF setup or in the communication between the OLTP and APO systems.
  
  Solution:
  
  
  Check CIF Queue: 
  
  Go to transaction code CIF in the OLTP system and check the CIF queue for any entries related to the shipment. Process any entries that are stuck or in error.
  
  
  
  Re-run CIF Delta Queue: 
  
  If there are no errors in the CIF queue, you can try to re-run the CIF delta queue to ensure that all changes are transferred to APO.
  Use transaction code CIF and select the appropriate options to reprocess the delta queue.
  
  
  
  Verify Master Data: 
  
  Ensure that all necessary master data (like locations, transportation lanes, etc.) is correctly set up in both OLTP and APO systems. Any missing data can lead to transfer issues.
  
  
  
  Check Logs: 
  
  Review the CIF logs for any error messages or warnings that could provide more context on why the shipment data is not being transferred.
  Use transaction code CIF and check the logs for any relevant error messages.
  
  
  
  Authorization Check: 
  
  Ensure that the user or system has the necessary authorizations to perform CIF operations. Check the roles and authorizations assigned.
  
  
  
  Technical Support: 
  
  If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues with the CIF setup or communication.
  
  
  
  Related Information:
  
  CIF Configuration: Review the CIF configuration settings to ensure that the integration between OLTP and APO is correctly set up.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional troubleshooting steps related to CIF and shipment data transfer.
  Documentation: Refer to SAP documentation on CIF and APO for detailed guidance on configuration and troubleshooting.
  
  By following these steps, you should be able to identify and resolve the issue causing the /SAPAPO/CIF800 error message.