How To Fix /SAPAPO/CIF385 - Inconsistent update counters for stock in SAP R/3 and SAP APO

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CIF -

• Message number: 385

• Message text: Inconsistent update counters for stock in SAP R/3 and SAP APO

Self-Explanatory Message

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• What is the cause and solution for SAP error message /SAPAPO/CIF385 - Inconsistent update counters for stock in SAP R/3 and SAP APO ?

  The SAP error message /SAPAPO/CIF385 indicates that there are inconsistent update counters for stock between SAP R/3 and SAP Advanced Planner and Optimizer (APO). This inconsistency typically arises during the Core Interface (CIF) data transfer process, where stock data is synchronized between the two systems.
  Cause:
  
  Inconsistent Data: The update counters for stock in SAP R/3 and SAP APO do not match. This can happen if there are manual changes made directly in one system without corresponding updates in the other.
  CIF Configuration Issues: Incorrect configuration of the CIF settings can lead to synchronization problems.
  Data Transfer Interruptions: If the CIF data transfer process is interrupted or fails, it can lead to inconsistencies in the update counters.
  Multiple Updates: If multiple updates are made to stock data in a short period, it can lead to conflicts and inconsistencies.
  
  Solution:
  
  Check Update Counters: Verify the update counters in both SAP R/3 and SAP APO. You can do this by checking the relevant tables (e.g., MARD for stock in R/3 and /SAPAPO/RESB for stock in APO).
  Reinitialize CIF: If the inconsistency is significant, you may need to reinitialize the CIF settings. This involves deleting the existing CIF data and reloading it from SAP R/3 to SAP APO.
  Manual Correction: In some cases, you may need to manually adjust the stock levels in either system to ensure they match.
  Check CIF Logs: Review the CIF logs for any errors or warnings that may provide additional context on the inconsistency.
  Consistency Check: Use transaction /SAPAPO/CIF in SAP APO to perform a consistency check and identify any discrepancies.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/CIF for CIF monitoring and /SAPAPO/OM for order management.
  Documentation: Review SAP documentation on CIF and data transfer processes for best practices and configuration guidelines.
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it involves complex configurations or custom developments.
  
  By following these steps, you should be able to identify the cause of the inconsistency and implement a solution to resolve the error message /SAPAPO/CIF385.