How To Fix /SAPAPO/CDPSPRESENTA009 - Error occurred when communicating with control

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/CDPSPRESENTA -

• Message number: 009

• Message text: Error occurred when communicating with control

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/CDPSPRESENTA009 - Error occurred when communicating with control ?

  The SAP error message /SAPAPO/CDPSPRESENTA009 typically indicates that there is an issue with communication between the SAP Advanced Planning and Optimization (APO) system and the control or presentation layer. This error can arise due to various reasons, including configuration issues, network problems, or system performance issues.
  Causes:
  
  Network Issues: Problems with the network connection between the client and the SAP server can lead to communication errors.
  System Performance: If the SAP system is under heavy load or if there are performance issues, it may not respond in a timely manner.
  Configuration Errors: Incorrect settings in the APO configuration or in the communication parameters can lead to this error.
  Authorization Issues: Lack of proper authorizations for the user trying to access the APO functionalities can also trigger this error.
  Software Bugs: There may be bugs in the version of the software being used that could lead to this error.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues affecting the connection to the SAP server. You can test the connection using tools like ping or tracert.
  Monitor System Performance: Use transaction codes like SM50 or SM66 to monitor the system's performance and check for any long-running processes that may be causing delays.
  Review Configuration Settings: Verify the configuration settings in the APO system to ensure they are correct. This includes checking the settings in transaction /SAPAPO/CDP and other relevant configuration transactions.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the APO functionalities. You can use transaction SU53 to analyze authorization issues.
  Update Software: If you suspect a bug, check for any available patches or updates from SAP that may resolve the issue.
  Restart Services: Sometimes, restarting the relevant services or the entire SAP system can resolve transient issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. You can search for the error code or related keywords.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Logs and Traces: Review system logs (transaction SM21) and traces (transaction ST22) for any additional error messages or information that could provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.