How To Fix /SAPAPO/ATPLOG_PAL245 - Conversion factor cannot be determined from &2 to &3 (for product &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/ATPLOG_PAL -

• Message number: 245

• Message text: Conversion factor cannot be determined from &2 to &3 (for product &1)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/ATPLOG_PAL245 - Conversion factor cannot be determined from &2 to &3 (for product &1) ?

  The SAP error message /SAPAPO/ATPLOG_PAL245 indicates that the system is unable to determine a conversion factor for a specific product between two units of measure. This typically occurs in the context of Advanced Planning and Optimization (APO) when dealing with Available-to-Promise (ATP) checks or during the planning process.
  Cause:
  
  Missing Conversion Factors: The most common cause is that the conversion factors between the two units of measure (UoM) for the product are not defined in the system.
  Incorrect Master Data: The product master data may not be correctly maintained, leading to issues in unit conversions.
  Unit of Measure Configuration: There may be issues with the configuration of units of measure in the system, such as missing or incorrect settings in the unit of measure table.
  Product Not Extended: The product may not be extended to the relevant plant or storage location where the ATP check is being performed.
  
  Solution:
  
  
  Define Conversion Factors:
  
  Go to the transaction code CUNI (Maintain Units of Measure) in SAP.
  Check if the conversion factors between the two units of measure are defined. If not, create the necessary conversion entries.
  
  
  
  Check Product Master Data:
  
  Use transaction code MM03 to display the material master for the product in question.
  Ensure that the units of measure are correctly maintained in the Basic Data and Sales views.
  
  
  
  Review Unit of Measure Configuration:
  
  Ensure that the units of measure are correctly configured in the system. This includes checking the unit of measure settings in the customizing (SPRO) under Logistics General > Material Master > Basic Settings > Define Units of Measure.
  
  
  
  Extend Product to Relevant Plant:
  
  If the product is not extended to the relevant plant or storage location, use transaction code MM01 to extend the material master data to the required plant/storage location.
  
  
  
  Check for Custom Logic:
  
  If there are any custom developments or enhancements that might affect the conversion logic, review them to ensure they are functioning as expected.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  CUNI: Maintain Units of Measure
  MM03: Display Material Master
  MM01: Create Material Master
  SPRO: Customizing Implementation Guide
  
  
  
  Documentation: Refer to SAP Help documentation for more details on unit of measure management and ATP checks.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message.
  
  
  By following these steps, you should be able to resolve the error message and ensure that the conversion factors for the product are correctly defined and maintained in the system.