How To Fix /SAPAPO/ATPLOG_PAL241 - Neutral results check

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/ATPLOG_PAL -

• Message number: 241

• Message text: Neutral results check

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/ATPLOG_PAL241 - Neutral results check ?

  The SAP error message /SAPAPO/ATPLOG_PAL241 Neutral results check typically occurs in the context of Advanced Planning and Optimization (APO) when performing Available-to-Promise (ATP) checks. This message indicates that the ATP check did not yield any definitive results, which can be due to various reasons.
  Causes:
  
  Data Configuration Issues: The master data (like material master, location, or product master) may not be correctly configured for ATP checks.
  Stock Availability: There may be no stock available for the requested product or location.
  Planning Parameters: The planning parameters for the product may not be set correctly, leading to neutral results.
  Order Management: There may be issues with the orders that are affecting the ATP check, such as incorrect order types or statuses.
  Time Period: The requested delivery date may fall outside the planning horizon or availability period.
  Resource Constraints: If the product is dependent on resources that are not available, it may lead to neutral results.
  
  Solutions:
  
  Check Master Data: Ensure that the material master, location, and product master data are correctly set up for ATP checks.
  Review Stock Levels: Verify the stock levels in the system to ensure that there is sufficient inventory available for the requested product.
  Adjust Planning Parameters: Review and adjust the planning parameters for the product to ensure they align with the ATP requirements.
  Examine Orders: Check the status and types of orders that may be affecting ATP availability. Ensure that they are correctly configured and processed.
  Check Time Periods: Ensure that the requested delivery date is within the planning horizon and that the ATP check is being performed for the correct time frame.
  Resource Availability: If applicable, check the availability of resources that may be required for fulfilling the ATP request.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like /SAPAPO/ATPL to analyze ATP results or /SAPAPO/MC90 for checking the configuration of the product.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to ATP checks and the error message.
  Documentation: Refer to SAP documentation for Advanced Planning and Optimization to understand the ATP process and configuration better.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the neutral results check and implement the necessary solutions to resolve the issue.