How To Fix /SAPAPO/APO403 - COM routines call with system error &1 in liveCache

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/APO -

• Message number: 403

• Message text: COM routines call with system error &1 in liveCache

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/APO403 - COM routines call with system error &1 in liveCache ?

  The SAP error message /SAPAPO/APO403 COM routines call with system error &1 in liveCache typically indicates an issue with the LiveCache component of SAP Advanced Planning and Optimization (APO). This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the LiveCache itself.
  Causes:
  
  LiveCache Configuration Issues: Incorrect configuration settings in LiveCache can lead to communication errors.
  Data Inconsistencies: Corrupted or inconsistent data in the APO system can cause failures during data processing.
  Memory Issues: Insufficient memory allocation for LiveCache can lead to system errors.
  Version Compatibility: Mismatches between the versions of SAP APO and LiveCache can result in errors.
  Database Issues: Problems with the underlying database that LiveCache uses can also trigger this error.
  
  Solutions:
  
  
  Check LiveCache Configuration:
  
  Ensure that the LiveCache is properly configured and that all necessary parameters are set correctly.
  Use transaction LC10 to check the status of LiveCache.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the data in APO to identify and resolve any inconsistencies.
  Use transaction /SAPAPO/CONSISTENCY_CHECK to perform these checks.
  
  
  
  Memory Allocation:
  
  Review the memory settings for LiveCache and increase them if necessary.
  Ensure that the server has enough resources to handle the LiveCache operations.
  
  
  
  Check for Updates:
  
  Ensure that you are using the latest patches and updates for both SAP APO and LiveCache.
  Check SAP Notes for any known issues related to your version.
  
  
  
  Database Health Check:
  
  Perform a health check on the underlying database to ensure it is functioning correctly.
  Look for any database locks or performance issues that might affect LiveCache.
  
  
  
  Review Logs:
  
  Check the system logs and LiveCache logs for more detailed error messages that can provide insights into the root cause.
  Use transaction SLG1 to view application logs.
  
  
  
  Restart LiveCache:
  
  If the issue persists, consider restarting the LiveCache instance to clear any temporary issues.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions resolve the issue, consider reaching out to SAP Support for further assistance. Provide them with detailed logs and error messages for better diagnosis.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that might address specific issues related to the error message.
  Documentation: Review the official SAP documentation for LiveCache and APO for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the /SAPAPO/APO403 error in your SAP APO system.