How To Fix /SAPAPO/APO402 - liveCache COM routine ended with own error code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/APO -

• Message number: 402

• Message text: liveCache COM routine ended with own error code &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/APO402 - liveCache COM routine ended with own error code &1 ?

  The SAP error message /SAPAPO/APO402 indicates that there was an issue with the LiveCache COM (Component Object Model) routine in SAP Advanced Planning and Optimization (APO). This error typically arises during operations that involve LiveCache, which is a database used for storing and processing planning data in APO.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Consistency Issues: There may be inconsistencies or corruption in the data stored in LiveCache.
  Memory Issues: Insufficient memory allocation for LiveCache operations can lead to this error.
  Configuration Problems: Incorrect configuration settings for LiveCache or APO can trigger this error.
  Software Bugs: There may be bugs in the version of the software you are using that lead to this error.
  Database Locking: If the LiveCache database is locked or if there are issues with database connections, it can result in this error.
  
  Solution:
  To resolve the /SAPAPO/APO402 error, you can try the following steps:
  
  
  Check LiveCache Status: Ensure that the LiveCache is running properly. You can check the status using transaction code /SAPAPO/LC10 or /SAPAPO/LC20.
  
  
  Restart LiveCache: If the LiveCache is not responding, consider restarting it. This can often resolve temporary issues.
  
  
  Check for Data Consistency: Use transaction /SAPAPO/LC10 to check for data consistency in LiveCache. You can also run consistency checks to identify and fix any issues.
  
  
  Review Configuration Settings: Ensure that the configuration settings for LiveCache and APO are correct. This includes checking memory settings and other parameters.
  
  
  Check for Software Updates: Ensure that you are using the latest version of SAP APO and LiveCache. Apply any relevant patches or updates that may address known issues.
  
  
  Analyze Logs: Review the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error code and any relevant logs to help diagnose the problem.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/LC10 (LiveCache Monitor) and /SAPAPO/LC20 (LiveCache Administration).
  SAP Notes: Search for SAP Notes related to the error code /SAPAPO/APO402 in the SAP Support Portal. There may be specific notes that address this error.
  Documentation: Review the official SAP documentation for APO and LiveCache for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the error effectively.