How To Fix /SAPAPO/AMON_ALERTS057 - No response from TSP / carrier

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/AMON_ALERTS -

• Message number: 057

• Message text: No response from TSP / carrier

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/AMON_ALERTS057 - No response from TSP / carrier ?

  The SAP error message /SAPAPO/AMON_ALERTS057 No response from TSP / carrier typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue with the communication between the system and the Transportation Service Provider (TSP) or carrier. This error indicates that the system did not receive a response from the TSP or carrier for a request that was sent.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the TSP's system.
  TSP System Downtime: The TSP or carrier's system may be down or undergoing maintenance, leading to no response.
  Configuration Issues: Incorrect configuration settings in the SAP system or in the interface with the TSP can lead to communication failures.
  Timeout Settings: The request may be timing out due to long processing times on the TSP's side.
  Authentication Issues: There may be issues with authentication or authorization that prevent the SAP system from successfully communicating with the TSP.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues preventing communication between the SAP system and the TSP.
  Verify TSP Status: Check if the TSP or carrier's system is operational. If it is down, you may need to wait until it is back online.
  Review Configuration: Verify the configuration settings in SAP APO related to the TSP. Ensure that all necessary parameters are correctly set.
  Increase Timeout Settings: If the issue is related to timeouts, consider increasing the timeout settings for the communication.
  Check Logs: Review the application logs in SAP for any additional error messages or warnings that could provide more context about the failure.
  Test Communication: Use tools like SAP's transaction codes (e.g., SLG1 for application logs) to test the communication with the TSP and see if you can replicate the issue.
  Contact TSP Support: If the problem persists, reach out to the TSP's support team to check if there are any known issues on their end.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review the SAP APO documentation for details on configuring TSP communication.
  Community Forums: Engage with SAP community forums or user groups to see if others have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the error message /SAPAPO/AMON_ALERTS057 No response from TSP / carrier.