How To Fix /SAPAPO/AMON_ALERTS056 - Transferred shipment: Transportation was rejected by TSP / carrier

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/AMON_ALERTS -

• Message number: 056

• Message text: Transferred shipment: Transportation was rejected by TSP / carrier

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/AMON_ALERTS056 - Transferred shipment: Transportation was rejected by TSP / carrier ?

  The SAP error message /SAPAPO/AMON_ALERTS056 indicates that a transferred shipment has been rejected by the Transportation Service Provider (TSP) or carrier. This error typically arises in the context of Advanced Planning and Optimization (APO) within SAP, particularly in the transportation management module.
  Cause:
  
  
  Carrier Rejection: The carrier may have rejected the shipment due to various reasons such as:
  
  Capacity issues (the carrier does not have enough capacity to handle the shipment).
  Incorrect or incomplete shipment details (e.g., weight, dimensions, or destination).
  Compliance issues (e.g., regulatory requirements not met).
  Scheduling conflicts (the requested pickup or delivery times are not feasible).
  
  
  
  Configuration Issues: There may be configuration issues in the system related to the carrier or transportation planning.
  
  
  Master Data Issues: Problems with master data, such as incorrect or missing information about the carrier, shipment, or route.
  
  
  System Errors: Technical issues or bugs in the SAP system that prevent proper communication with the TSP.
  
  
  Solution:
  
  
  Review Shipment Details: Check the shipment details in the SAP system to ensure that all required information is complete and accurate. This includes verifying the weight, dimensions, and destination.
  
  
  Check Carrier Capacity: Confirm with the carrier that they have the capacity to handle the shipment. If not, consider selecting an alternative carrier.
  
  
  Consult with the Carrier: Reach out to the TSP or carrier to understand the specific reason for the rejection. They may provide insights into what needs to be corrected.
  
  
  Adjust Scheduling: If the rejection is due to scheduling conflicts, try adjusting the pickup or delivery times to align with the carrier's availability.
  
  
  Review Configuration: Ensure that the configuration settings for the carrier in the SAP system are correct. This includes checking the transportation lanes, rates, and any specific requirements set by the carrier.
  
  
  Check Master Data: Verify that all relevant master data (e.g., customer, vendor, material) is correctly maintained in the system.
  
  
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the rejection.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address known issues or provide guidance on resolving this error.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like /SAPAPO/AMON to access alert monitoring and review the details of the shipment.
  Documentation: Refer to SAP Help documentation for APO and Transportation Management for more detailed guidance on managing shipments and working with carriers.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the cause of the rejection and implement the necessary solutions to resolve the error.