How To Fix /SAPAPO/ADV268 - Active version cannot be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/ADV -

• Message number: 268

• Message text: Active version cannot be retrieved

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/ADV268 - Active version cannot be retrieved ?

  The SAP error message /SAPAPO/ADV268 Active version cannot be retrieved typically occurs in the context of SAP Advanced Planning and Optimization (APO) when the system is unable to access or retrieve the active version of a planning object, such as a planning book or a data view. This can happen for several reasons, including configuration issues, data inconsistencies, or system errors.
  Causes:
  
  Missing Active Version: The active version for the planning book or data view may not be defined or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the active version.
  Data Inconsistencies: There may be inconsistencies in the master data or planning data that prevent the system from retrieving the active version.
  System Configuration: Incorrect configuration settings in the APO system can lead to this error.
  Transport Issues: If the active version was transported from another system, there may be issues with the transport that prevent it from being recognized.
  
  Solutions:
  
  Check Active Version: Verify that the active version is correctly defined in the system. You can do this by navigating to the relevant planning book or data view and checking the version settings.
  User Authorizations: Ensure that the user has the necessary authorizations to access the active version. This can be checked in the user roles and profiles.
  Data Consistency Check: Run consistency checks on the master data and planning data to identify and resolve any inconsistencies.
  Configuration Review: Review the configuration settings in the APO system to ensure that everything is set up correctly. This may involve checking the settings in the planning book or data view configuration.
  Transport Logs: If the issue arose after a transport, check the transport logs for any errors or warnings that may indicate problems with the active version.
  System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as /SAPAPO/SDP94 (for planning books) or /SAPAPO/MC62 (for version management) to investigate the issue further.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for APO to understand the configuration and management of planning books and versions.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.