How To Fix SAML2075 - Authentication failed: Wrong user type (for example CPIC/BATCH)

SAP Error Message - Details

• Message type: E = Error

• Message class: SAML2 - SAML2 Nachrichten

• Message number: 075

• Message text: Authentication failed: Wrong user type (for example CPIC/BATCH)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAML2075 - Authentication failed: Wrong user type (for example CPIC/BATCH) ?

  The SAP error message SAML2075 indicates that there is an authentication failure due to the wrong user type being used. This typically occurs in scenarios where the system is expecting a specific type of user (like a dialog user) but receives a different type (like a background user or a service user).
  Causes:
  
  User Type Mismatch: The user trying to authenticate is not of the expected type. For example, a background user (CPIC/BATCH) is being used where a dialog user is required.
  Configuration Issues: The system may be misconfigured in terms of user roles or authentication methods.
  Incorrect Credentials: The username or password provided may be incorrect, leading to authentication failure.
  User Lockout: The user account may be locked or inactive, preventing successful authentication.
  SAML Configuration Issues: If using SAML for authentication, there may be issues with the SAML configuration or the identity provider.
  
  Solutions:
  
  Check User Type: Ensure that the user being used for authentication is of the correct type. For example, if a dialog user is required, make sure that the user is not a background user.
  Review User Credentials: Verify that the username and password are correct. If necessary, reset the password.
  User Status: Check if the user account is locked or inactive. If it is, unlock or activate the account.
  SAML Configuration: If using SAML, review the SAML configuration settings in both the SAP system and the identity provider. Ensure that the correct user attributes are being sent and that the SAML assertions are valid.
  Authorization Roles: Ensure that the user has the necessary authorization roles assigned to perform the required actions.
  Logs and Traces: Check the SAP system logs (transaction SM21) and traces (transaction ST22) for more detailed error messages that can provide additional context on the failure.
  
  Related Information:
  
  User Types in SAP: Understanding the different user types in SAP (dialog, service, communication, etc.) can help in troubleshooting authentication issues.
  SAML Authentication: Familiarize yourself with how SAML authentication works in SAP, including the configuration of identity providers and service providers.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to SAML authentication or user type mismatches.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the SAML2075 error and implement the appropriate solution.