How To Fix SAML2071 - Authentication failed: Wrong password

SAP Error Message - Details

• Message type: E = Error

• Message class: SAML2 - SAML2 Nachrichten

• Message number: 071

• Message text: Authentication failed: Wrong password

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAML2071 - Authentication failed: Wrong password ?

  The SAP error message SAML2071: Authentication failed: Wrong password typically occurs during the Single Sign-On (SSO) process when the credentials provided for authentication are incorrect. This error is often related to the Security Assertion Markup Language (SAML) authentication process.
  Causes:
  
  Incorrect Password: The most straightforward cause is that the user has entered the wrong password.
  Account Lockout: The user account may be locked due to multiple failed login attempts.
  Expired Password: The user's password may have expired and needs to be reset.
  Configuration Issues: There may be issues with the SAML configuration, such as incorrect identity provider (IdP) settings or misconfigured service provider (SP) settings.
  User Not Found: The user may not exist in the target system or may not be properly mapped in the SAML configuration.
  Network Issues: Connectivity issues between the service provider and identity provider can also lead to authentication failures.
  
  Solutions:
  
  Verify Credentials: Ensure that the user is entering the correct username and password. If necessary, reset the password.
  Check Account Status: Verify that the user account is active and not locked or disabled.
  Password Expiry: If the password has expired, prompt the user to change it.
  Review SAML Configuration:
  
  Check the SAML settings in both the IdP and SP configurations.
  Ensure that the user attributes are correctly mapped and that the user exists in the target system.
  
  
  Logs and Traces: Review the logs on both the IdP and SP sides to identify any additional error messages or warnings that could provide more context.
  Network Connectivity: Ensure that there are no network issues preventing communication between the IdP and SP.
  Test with Different User: If possible, test the SSO process with a different user account to determine if the issue is user-specific or system-wide.
  
  Related Information:
  
  SAML Documentation: Review the official SAP documentation on SAML authentication for detailed configuration steps and troubleshooting tips.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to SAML authentication.
  User Management: Ensure that user management practices are in place, including regular password updates and account audits.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the SAML2071 error in your SAP environment.