How To Fix SALV_GRU120 - Not possible to switch to Crystal display

SAP Error Message - Details

• Message type: E = Error

• Message class: SALV_GRU - Message for Package SALV_GRU

• Message number: 120

• Message text: Not possible to switch to Crystal display

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SALV_GRU120 - Not possible to switch to Crystal display ?

  The SAP error message SALV_GRU120: Not possible to switch to Crystal display typically occurs when there is an issue with the configuration or compatibility of the SAP system with Crystal Reports. This error can arise in various scenarios, particularly when trying to display or export reports using the SAP ALV (ABAP List Viewer) grid functionality.
  Causes:
  
  Missing Crystal Reports Installation: The Crystal Reports software may not be installed or properly configured on the SAP server or client.
  Version Compatibility: There may be a version mismatch between the SAP system and the Crystal Reports version being used.
  Authorization Issues: The user may not have the necessary authorizations to access Crystal Reports functionalities.
  Incorrect Configuration: The settings for Crystal Reports in the SAP system may not be correctly configured.
  Network Issues: There may be network connectivity issues preventing the SAP system from communicating with the Crystal Reports server.
  
  Solutions:
  
  Check Installation: Ensure that Crystal Reports is installed on the server and that the necessary components are available.
  Verify Version Compatibility: Check the compatibility of the SAP version with the installed version of Crystal Reports. Refer to SAP notes or documentation for guidance on supported versions.
  Review Authorizations: Ensure that the user has the necessary authorizations to access and use Crystal Reports. This may involve checking roles and permissions in the SAP system.
  Configuration Settings: Review the configuration settings for Crystal Reports in the SAP system. This may involve checking transaction codes like RSCRYSTAL or CRYSTAL to ensure that the settings are correct.
  Network Connectivity: Check for any network issues that may be preventing communication between the SAP system and the Crystal Reports server. This may involve checking firewalls, proxies, or other network configurations.
  SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions to common issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring and using Crystal Reports with SAP.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it is impacting critical business processes.
  
  By following these steps, you should be able to diagnose and resolve the SALV_GRU120 error in your SAP environment.