How To Fix SALTEDPWD004 - Could not determine password hash salt

SALTEDPWD004 - Overview

• Message type: E = Error

• Message class: SALTEDPWD - See Function Module CHECK_PWDHASHSTRING_SUPPORTED

• Message number: 004

• Message text: Could not determine password hash salt

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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SALTEDPWD004 - Details

• The SAP error message SALTEDPWD004: Could not determine password hash salt typically occurs in the context of user authentication, particularly when dealing with password hashing mechanisms in SAP systems. This error indicates that the system is unable to retrieve or determine the necessary salt value used for hashing passwords, which is essential for verifying user credentials securely.
  Causes:
  
  Missing or Corrupted Salt Value: The salt value, which is a random value added to the password before hashing, may be missing or corrupted in the database.
  
  Configuration Issues: There may be misconfigurations in the system settings related to password management or user authentication.
  Database Issues: Problems with the underlying database, such as corruption or connectivity issues, can prevent the retrieval of the salt value.
  User Account Issues: The user account may not be set up correctly, or there may be issues with the user master record.
  Version Compatibility: If there are discrepancies between different versions of SAP