How To Fix SALERT018 - Alert forwarding in XML format

SAP Error Message - Details

• Message type: E = Error

• Message class: SALERT - Messages for the Alert Framework

• Message number: 018

• Message text: Alert forwarding in XML format

What causes this issue?

The configuration of the alert server indicates forwarding to an
external alert server.

System Response

No alert is created in the system. The alert data is forwarded instead.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SALERT018 - Alert forwarding in XML format ?

  The SAP error message SALERT018 indicates an issue with alert forwarding in XML format. This error typically arises when there is a problem with the configuration or processing of alert messages in the SAP system. Below are some potential causes, solutions, and related information for this error:
  Causes:
  
  Configuration Issues: The alert forwarding settings may not be correctly configured in the SAP system.
  XML Formatting Errors: The XML data being processed may not conform to the expected format, leading to parsing errors.
  Network Issues: Problems with network connectivity can prevent alerts from being sent to the intended destination.
  Authorization Issues: The user or service account may lack the necessary permissions to send alerts.
  System Performance: High system load or performance issues may cause delays or failures in processing alerts.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the alert configuration settings in transaction codes like ALRTCATDEF (Alert Category Definition) and ALRTCUST (Alert Customizing).
  Ensure that the destination for alert forwarding is correctly set up.
  
  
  
  Validate XML Format:
  
  Use XML validation tools to check the structure and syntax of the XML being generated.
  Ensure that the XML adheres to the schema expected by the receiving system.
  
  
  
  Network Troubleshooting:
  
  Verify network connectivity between the SAP system and the alert destination.
  Check firewall settings and ensure that the necessary ports are open.
  
  
  
  Check Authorizations:
  
  Ensure that the user or service account has the necessary authorizations to send alerts.
  Review roles and profiles assigned to the user/service account.
  
  
  
  Monitor System Performance:
  
  Check system performance metrics to identify any bottlenecks.
  Consider scheduling alert processing during off-peak hours if system load is high.
  
  
  
  Review Logs:
  
  Check the SAP application logs (transaction SLG1) for any additional error messages or warnings related to alert processing.
  Look for specific error codes or messages that can provide more context.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to alert forwarding and XML processing.
  Documentation: Review SAP documentation on alert management and XML processing for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups to see if others have encountered similar issues and found solutions.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.