How To Fix SAI_GLOBAL025 - &1: No service user password found for Integration Server &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_GLOBAL - Message Class for SAI_GLOBAL Objects

• Message number: 025

• Message text: &1: No service user password found for Integration Server &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_GLOBAL025 - &1: No service user password found for Integration Server &2 ?

  The SAP error message SAI_GLOBAL025 indicates that there is no service user password found for the specified Integration Server. This error typically arises in scenarios involving SAP Process Integration (PI) or SAP Process Orchestration (PO) when the system is trying to authenticate a service user for communication purposes.
  Cause:
  
  Missing Password: The service user associated with the Integration Server does not have a password set in the system.
  Configuration Issues: The configuration for the Integration Server may not be correctly set up, leading to the system being unable to retrieve the necessary credentials.
  User Deactivation: The service user might be deactivated or locked, preventing successful authentication.
  Transport Issues: If the system was recently transported, the user credentials may not have been transported correctly.
  
  Solution:
  
  
  Set or Reset Password:
  
  Go to transaction SU01 (User Maintenance).
  Enter the service user ID associated with the Integration Server.
  Check if a password is set. If not, set a new password for the user.
  Ensure that the password meets the security requirements of your SAP system.
  
  
  
  Check User Status:
  
  In transaction SU01, verify that the service user is active and not locked.
  If the user is locked, unlock it.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the Integration Server in transaction SXMB_ADM or PI/PO configuration.
  Ensure that the service user is correctly specified in the configuration.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, verify that the transport included all necessary user credentials and configurations.
  If needed, re-transport the relevant configuration or user settings.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or documentation related to your specific version of SAP PI/PO for any known issues or additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  User Management: Familiarize yourself with user management best practices in SAP, including how to create, modify, and manage service users.
  Integration Server Configuration: Understand the configuration settings for the Integration Server, including how to set up communication channels and user credentials.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.