How To Fix SAI_GLOBAL021 - &1: Unable to find Integration Server &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_GLOBAL - Message Class for SAI_GLOBAL Objects

• Message number: 021

• Message text: &1: Unable to find Integration Server &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_GLOBAL021 - &1: Unable to find Integration Server &2 ?

  The SAP error message SAI_GLOBAL021 indicates that the system is unable to find the specified Integration Server. This error typically occurs in scenarios involving SAP Process Integration (PI) or SAP Process Orchestration (PO) when the system is trying to communicate with an Integration Server that is either not configured correctly or does not exist.
  Causes:
  
  Incorrect Configuration: The Integration Server may not be properly configured in the SAP system.
  Server Name Mismatch: The name of the Integration Server specified in the configuration does not match any existing Integration Server in the system.
  Network Issues: There may be network connectivity issues preventing the system from reaching the Integration Server.
  Authorization Issues: The user or process attempting to access the Integration Server may not have the necessary permissions.
  Integration Server Down: The Integration Server may be down or not running.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the Integration Directory and verify that the Integration Server is correctly configured.
  Ensure that the server name and other parameters are correctly set.
  
  
  
  Verify Server Name:
  
  Check the name of the Integration Server in the configuration and ensure it matches the actual server name in the system.
  
  
  
  Network Connectivity:
  
  Test the network connection to the Integration Server. Ensure that there are no firewalls or network issues blocking access.
  
  
  
  Check Authorizations:
  
  Ensure that the user or process has the necessary authorizations to access the Integration Server.
  
  
  
  Server Status:
  
  Check the status of the Integration Server to ensure it is up and running. You can do this through the SAP NetWeaver Administrator or relevant monitoring tools.
  
  
  
  Logs and Traces:
  
  Review the logs and traces for more detailed error messages that can provide additional context on the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to this error message for any specific patches or updates that may address the issue.
  Documentation: Refer to the official SAP documentation for Process Integration/Orchestration for detailed configuration steps and troubleshooting guidelines.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.