How To Fix SAI_GLOBAL020 - &1: No service user password found for Adapter Engine &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SAI_GLOBAL - Message Class for SAI_GLOBAL Objects

• Message number: 020

• Message text: &1: No service user password found for Adapter Engine &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SAI_GLOBAL020 - &1: No service user password found for Adapter Engine &2 ?

  The SAP error message SAI_GLOBAL020 indicates that there is no service user password found for the Adapter Engine specified in the error message. This typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when the system is trying to authenticate a service user for communication purposes.
  Cause:
  
  Missing Service User Password: The service user that is configured for the Adapter Engine does not have a password set, or the password is not correctly maintained in the system.
  Configuration Issues: There may be issues in the configuration of the Adapter Engine or the communication channels that require a service user for authentication.
  User Lock or Deactivation: The service user might be locked or deactivated in the SAP system, preventing successful authentication.
  
  Solution:
  
  
  Check Service User Configuration:
  
  Go to the SAP system and check the configuration of the service user associated with the Adapter Engine.
  Ensure that the user exists and is active.
  
  
  
  Set or Reset Password:
  
  If the password is missing, set a new password for the service user.
  You can do this by navigating to transaction SU01 (User Maintenance) and entering the service user ID. Then, go to the "Change Password" option to set a new password.
  
  
  
  Update Configuration:
  
  After setting the password, ensure that the Adapter Engine configuration is updated with the new password.
  This may involve updating the relevant communication channels or configurations in the Integration Directory.
  
  
  
  Check User Authorizations:
  
  Ensure that the service user has the necessary authorizations to perform the required actions in the Adapter Engine.
  
  
  
  Test the Connection:
  
  After making the changes, test the connection to ensure that the error is resolved and that the Adapter Engine can authenticate successfully.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SXMB_ADM: Integration Engine Administration
  SICF: HTTP Service Hierarchy (to check if the services are active)
  
  
  
  Logs and Traces:
  
  Check the logs in transaction SXMB_MONI or SXI_MONI for more details on the error and to see if there are any additional issues that need to be addressed.
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for more details on configuring service users and Adapter Engine settings.
  
  
  
  By following these steps, you should be able to resolve the SAI_GLOBAL020 error and ensure that the Adapter Engine can authenticate properly using the service user.